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Understanding Cascading Payments and Payment Routing - eCommerce Minute

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Updated:  

January 14, 2025

Episode two of The Ecommerce Minute: Quick Tips for Online Sellers details how to strategically use payment cascading and routing to increase payment approval rates.

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Introduction

In today’s fast-moving digital world, businesses often hit bumps when it comes to processing payments. Things like manual entry mistakes or strict fraud detection can lead to transaction failures, causing lost sales and unhappy customers. As the way we handle money changes, new solutions are popping up to help, like cascading payments.

This article will break down what cascading payments are, their upsides, and how they stack up against old school payment routing systems. By getting to grips with these systems, businesses can make smarter choices that boost their transaction success rates and keep customers smiling.

What Are Cascading Payments?

Cascading payments are a fancy way to smooth out payment processing by automatically routing payments through several channels. Unlike traditional methods that depend on one payment processor, cascading payments use a network of processors to give each transaction the best shot at getting approved.

This approach is pretty flexible. It looks at different factors like the type of transaction, the currency being used, and where the customer is located. By doing this, cascading payments can jump over the usual hurdles that come with traditional processing, leading to a better experience for customers.

How Do Cascading Payments Work?

To really see why cascading payments are helpful, it's good to know what usually causes transactions to be declined. Some common issues are:

  • Manual Entry Mistakes: Typos during the payment process can quickly lead to declines.
  • Fraud Detection: Strict fraud checks can sometimes wrongfully flag genuine transactions as fraud.
  • Insufficient Funds: Customers may try to buy something without enough money in their account.

With cascading payments, an AI-driven method is used to tackle these headaches. This tech figures out which payment channels are the best fit based on factors like:

  • Currency: Different currencies come with their own processing options.
  • Region: Local preferences can affect which processors are available.
  • Transaction Type: The kind of transaction can dictate the quickest way to process it.

When someone tries to make a payment, the cascading system assesses these details in real-time, picking the best processing option. If the first choice doesn’t work, it automatically tries the next available options until it gets approved. This back-and-forth process really boosts the chances of successful payments, making things smoother for the customer.

Benefits of Cascading Payments

Cascading payments offer more than just better approval rates. One big win is the major cost savings from cutting down on failed transactions.

Statistics tell us that many customers who face declines aren’t likely to come back and try again. In fact, businesses could lose around 30% of their customers after just one failed transaction. By switching to cascading payments, businesses can slash those declines and keep more customers coming back, which means more money in their pockets.

Plus, cascading payments are super helpful for businesses doing cross-border deals. Dealing with different currencies and regions can be tricky, but this payment method makes things way simpler:

  • Currency Conversion: Cascading payments can automatically sort out currency conversions, making sure transactions go through without a hitch.
  • Regional Preferences: By knowing local payment likes, businesses can better meet their customers' needs, leading to happier shoppers.

In short, using cascading payments not only boosts transaction approval but also builds a loyal customer base, which helps businesses grow.

Difference Between Cascading Payments and Smart Routing

Defining Smart Routing

Smart routing often gets mixed up with cascading payments, but it’s actually a different thing. Smart routing is a pre-authorization process that aims to make payments successful by figuring out the best path for a transaction before it even happens. It looks at things like how well a merchant has done with past transactions, the customer’s payment habits, and how reliable the payment processor is.

Key Differences

While both cascading payments and smart routing want to make transactions successful, they work at different points in the payment process:

  • Smart Routing: This method works to find the best route for a transaction before it begins, helping to stop declines right in their tracks.
  • Cascading Payments: On the other hand, cascading payments kick in after a decline happens, rerouting the transaction through different channels until it gets approved.

This shows how both systems can work together. Smart routing cuts down on declines, while cascading payments offer a backup plan if something goes wrong.

Importance of Both Systems

Using both cascading payments and smart routing in a payment strategy can massively improve overall success rates. Businesses that tap into these systems can streamline their payment processes, reduce declines, and keep customers happy. When smart routing stops declines and cascading payments pick up the pieces, it creates a strong and reliable payment setup.

Conclusion

To sum it up, cascading payments offer a game-changing approach to handling payments that tackles many of the issues businesses face today. By learning about and using cascading payments, companies can boost approval rates, cut costs related to declines, and build stronger customer loyalty.

Moreover, combining cascading payments with smart routing helps businesses create a thorough payment strategy that maximizes success and builds solid customer connections.

As the digital world keeps changing, making efficient payment systems a priority will be key to keeping customers happy and driving business success.

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